Shipping information

Enjoy free shipping 1 item (within uk)

Free delivery on all order 2 items (Worldwide)

Shipping Time: 3-7 business days
International Shipping: 1-2 weeks (Estimated dates will be shown at checkout based on your delivery location)

Order Processing:
You will receive a confirmation email upon placing an order.
Please note that delivery addresses cannot be changed or edited after an order is placed.

Orders are processed within 2-3 business days after payment confirmation.
Once your order has been processed, you will receive an email with shipping date confirmation and tracking information.

Important Notes:
The shipping times provided are guidelines and we cannot take responsibility for customs clearance delays or other potential delays.

International Customs and Duty Fees:
- As we are unable to provide exact customs and duty fees, buyers are responsible for all customs and duty fees that may apply once the order reaches its destination.

Can I cancel my order?

We're really quick at preparing your order, so we can't make any changes once you've placed it. This includes changing items in the order, the delivery option, delivery address, or payment method.

What if I ordered the wrong item(s)?

If you ordered the wrong item(s), please contact us within 12 hours. We will cover the shipping costs to resolve the issue, whether it involves exchanging the item(s) for the correct ones or processing a return and refund.

If you entered the wrong shipping address, please contact us within 12 hours. We will do our best to update the address to ensure your order is delivered correctly. However, if the order has already been shipped, the buyer will be responsible for any losses incurred due to the incorrect address. The seller will not bear any losses resulting from this mistake.

I received a wrong or faulty item.

If you received a wrong or faulty item, please contact us immediately. We will assist you in resolving the issue by either sending a replacement or processing a return and refund. The return shipping costs for the wrong or faulty item will be covered by us.

What happens if there is an issue with the delivery?

If there are delivery issues, such as a delivery status showing as "delivered" but you have not received the package, please contact our customer service team immediately. We will assist in investigating the package status and take appropriate remedial actions, which may include reshipping, refunding, or collaborating with the logistics company to resolve the issue. We will ensure that your order is ultimately delivered correctly.

Re-Delivery Fees Policy for Missed Courier Deliveries 

If the buyer misses the delivery and the package is returned to the warehouse, we will charge for the cost of re-delivery. Please ensure someone is available to receive the package to avoid any inconvenience.